In principle we charge direct the fees of our shipping partner! Shipping is dependent on the country with our shipping partner GLS or the Austrian Post AG. Our primary goal is to satisfy you as a customer and to deliver all orders as fast as possible. In order to achieve this goal:

• Other shipping methods such as Letter delivery, we cannot offer!
• A direct pickup in our warehouse is not possible due to logistical reasons!
• The shipment to German “Paketstationen” is not possible!

(If a parcel arrive damaged, it must not be accepted! Should the content be damaged, send a claim report immediately to the parcel service and to us. Please take some pictures of the package and inside, as well as of the damaged goods.)