Our primary goal is to satisfy you as a customer and to deliver all orders as fast as possible. In order to achieve this goal:

• We are unable to offer other shipping methods such as Postal Letter delivery.
• For logistical reasons a direct pickup at our warehouse is very limited.

(If a parcel arrive damaged, it must not be accepted! Should the content be damaged, send a claim report immediately to the parcel service and to us. Please take some pictures of the package, as well as of the damaged goods.)