We charge only the fees of our shipping partner! Depending on the country of delivery we ship with either our partner GLS or the Austrian Post AG. Our primary goal is to satisfy you as a customer and to deliver all orders as fast as possible. In order to achieve this goal:

• We are unable to offer other shipping methods such as Postal Letter delivery.
• For logistical reasons a direct pickup at our warehouse is very limited.

(If a parcel arrive damaged, it must not be accepted! Should the content be damaged, send a claim report immediately to the parcel service and to us. Please take some pictures of the package, as well as of the damaged goods.)